【摘要】：中國是煙草消費的大國之一。當前,在煙草銷售和管理方面,只有中國實行完全專賣體制,這種特殊的體制為打擊非法煙草貿(mào)易、保證國家財政收入、提升民族煙草企業(yè)競爭力等方面積累了豐富經(jīng)驗和提供保障,煙草行業(yè)的生存和發(fā)展就更加依賴國家、社會和消費者。為了維護國家利益和消費者利益,《中華人民共和國煙草專賣法》賦予專賣管理人員行政執(zhí)法權(quán)力,怎樣用好手中的權(quán)力,更好的服務(wù)于市場,服務(wù)于廣大零售客戶和消費者,這是值得深入思考和分析的。本文以哈密地區(qū)煙草專賣局(公司)為例,希望通過對哈密煙草執(zhí)法人員隊伍建設(shè)的研究,積極探索出適應(yīng)當前經(jīng)濟發(fā)展和市場環(huán)境的管理方法。因此,通過對哈密煙草執(zhí)法人員勝任能力評價人員現(xiàn)狀分析后,對煙草執(zhí)法人員的重要性和亟待提升的問題有了一定的理解,再結(jié)合實際進行思考,認為通過對煙草執(zhí)法人員的管理、以及行政執(zhí)法人員自身“六大能力”的提升,即職業(yè)素養(yǎng)能力的提升、專業(yè)技能的提升、行政執(zhí)法能力提升、客戶服務(wù)能力提升、市場管理能力提升、團隊協(xié)作能力的提升,進一步促進行政執(zhí)法人員樹立“文明執(zhí)法、執(zhí)法為民”的意識,提升專業(yè)技術(shù)能力和職業(yè)道德素養(yǎng),提高工作效率,打造一支優(yōu)秀的、為群眾服務(wù)的隊伍,這是加強執(zhí)法人員隊伍建設(shè)的優(yōu)化途徑和基礎(chǔ),為哈密煙草的持續(xù)發(fā)展提供人才保障,為哈密地區(qū)經(jīng)濟發(fā)展做出貢獻。
[Abstract]:China is one of the largest consumers of tobacco. At present, in the area of tobacco sales and management, only China implements a complete monopoly system, a special system aimed at cracking down on the illegal tobacco trade and ensuring state revenue. The promotion of the competitiveness of national tobacco enterprises has accumulated a wealth of experience and security, the survival and development of the tobacco industry is more dependent on the state, society and consumers. In order to safeguard the national and consumer interests, the "Tobacco Monopoly Law of the people's Republic of China" gives monopoly managers the power to enforce the law, how to make good use of the power in their hands, and how to better serve the market and the vast number of retail customers and consumers. This is worth deep thinking and analysis. This paper takes Hami Tobacco Monopoly Bureau (Company) as an example, hoping to explore the management methods to adapt to the current economic development and market environment through the research on the construction of Hami tobacco law enforcement personnel. Therefore, after analyzing the current situation of the competency evaluation personnel of Hami tobacco law enforcement personnel, we have a certain understanding of the importance of tobacco law enforcement personnel and the problems that need to be promoted, and then think about it in combination with the actual situation. The author thinks that through the management of tobacco law enforcement personnel and the promotion of "six abilities" of administrative law enforcement officers themselves, that is, the promotion of professional accomplishment, professional skills, administrative law enforcement ability and customer service ability. The promotion of market management ability and team cooperation ability further promote the administrative law enforcement personnel to establish the awareness of "civilized law enforcement, law enforcement for the people," enhance the professional and technical ability and professional ethics literacy, improve work efficiency, To build an excellent team to serve the masses is the optimized way and foundation to strengthen the construction of law enforcement personnel, to provide talent guarantee for the sustainable development of Hami tobacco, and to contribute to the economic development of Hami region.
【學位授予單位】：新疆大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：F721

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