發(fā)布時間：2018-09-01 07:09

【摘要】：對于企業(yè)來說，產(chǎn)品保修服務(wù)具有兩個對立的作用。一方面，保修服務(wù)能夠起到一個促銷的作用，提高企業(yè)的聲譽，吸引更多的消費者，占領(lǐng)更多的市場份額，從而帶來更多的利潤。另一方面，保修服務(wù)也讓企業(yè)承擔更重的售后負擔，支付高額的售后成本。企業(yè)在對保修期決策時，必須權(quán)衡兩方面的作用，聯(lián)合其他決策變量，有效優(yōu)化企業(yè)的績效。本文立足于供應(yīng)鏈視角，探討成員企業(yè)在供應(yīng)鏈環(huán)境下的生產(chǎn)\營銷決策。具體的研究工作如下： 1、針對市場需求率受產(chǎn)品零售價格和保修期長短影響的情況，利用博弈論，研究了需求受零售價格和保修期影響的兩階段供應(yīng)鏈管理。通過建立數(shù)學模型分兩種情況討論競爭機制：(1)制造商是Stackelberg領(lǐng)導者，(2)零售商是Stackelberg領(lǐng)導者，制造商和零售商以各自單位時間利潤最大為目標分別確定產(chǎn)品的保修期和零售價格。針對這兩種情況，求得了最優(yōu)產(chǎn)品價格和保修期的解析解或聯(lián)合方程。 2、針對由單個供應(yīng)商和兩個相互競爭制造商組成的兩級供應(yīng)鏈，其中供應(yīng)商是領(lǐng)導者，制造商是跟隨者，生產(chǎn)兩種替代性產(chǎn)品，討論供應(yīng)商統(tǒng)一批量價格策略和制造商保修期策略。采用逆序歸納法研究該供應(yīng)鏈成員之間的博弈行為。首先，討論兩個制造商之間的博弈行為，得到了保修期最優(yōu)反應(yīng)函數(shù)和唯一的Nash均衡。然后，討論供應(yīng)商的批量價格策略，得到了具體的解析表達式。并采用數(shù)值算例，針對兩制造商的區(qū)別只是市場規(guī)模不同的特例，刻畫了供應(yīng)商和制造商的策略和單位時間利潤的變化規(guī)律。
[Abstract]:For enterprises, product warranty services have two opposing roles. On the one hand, warranty service can play a promotional role, improve the reputation of enterprises, attract more consumers, occupy more market share, thereby bring more profits. On the other hand, warranty service also allows enterprises to bear a heavier after-sale burden, paying high after-sale costs. In the decision of warranty period, enterprises must balance the role of two aspects, combine other decision variables, and effectively optimize the performance of enterprises. Based on the perspective of supply chain, this paper discusses the production / marketing decisions of member enterprises in the supply chain environment. The specific research work is as follows: 1. Aiming at the situation that the market demand rate is influenced by the retail price and the length of warranty, the two-stage supply chain management is studied by using game theory. The competition mechanism is discussed by establishing mathematical models: (1) the manufacturer is the leader of Stackelberg, and (2) the retailer is the leader of Stackelberg. The manufacturer and retailer take the maximum profit per unit time as the goal to determine the warranty period and retail price respectively. For these two cases, the analytical solution or joint equation of the optimal product price and warranty period is obtained. 2. For a two-level supply chain consisting of a single supplier and two competing manufacturers, the supplier is the leader. The manufacturer is the follower, produces two alternative products, discusses the supplier unified batch price policy and the manufacturer guarantee period strategy. The game behavior among the members of the supply chain is studied by inverse order induction method. Firstly, the game behavior between two manufacturers is discussed, and the optimal reaction function of warranty period and the unique Nash equilibrium are obtained. Then, the batch price policy of suppliers is discussed, and the specific analytical expression is obtained. A numerical example is used to describe the strategy of supplier and manufacturer and the rule of change of profit per unit time in view of the difference between the two manufacturers is only a special case of different market size.
【學位授予單位】：渤海大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F224;F274

【參考文獻】

相關(guān)期刊論文 前5條

1 賈積身;按比例和免費保修策略下費用分析[J];管理工程學報;2004年02期

2 賈積身;保修策略下的費用分析[J];河南師范大學學報(自然科學版);2002年04期

3 賈積身,張元林;保修策略下的系統(tǒng)最優(yōu)更換模型[J];經(jīng)濟數(shù)學;2003年02期

4 王素娟;胡奇英;;基于延保服務(wù)吸引力指數(shù)的服務(wù)模式分析[J];計算機集成制造系統(tǒng);2010年10期

5 盧震;王麗穎;;按比例保修策略下多保修期差別定價研究[J];運籌與管理;2011年06期

，

本文編號：2216479