本文選題：績效管理 + 平衡計分卡　； 參考：《河北經貿大學》2014年碩士論文

【摘要】：隨著我國電力體制改革的不斷深入以及市場化經濟的快速發(fā)展，電力行業(yè)的壟斷性受到了前所未有的挑戰(zhàn)。國家電網公司在“十二五”期間提出了“三集五大”的發(fā)展戰(zhàn)略，對各級供電公司的績效管理工作提出了新的要求。很多縣級供電公司沒有構建完整的績效管理體系，當前的績效管理工作主要是以績效考評為主�？h級供電公司當前的績效管理體制已經難以滿足發(fā)展的要求，績效管理體制改革迫在眉睫。 平衡計分卡作為一種有效的績效管理工具，能將企業(yè)的績效管理工作與企業(yè)的戰(zhàn)略目標結合起來，并且能克服傳統(tǒng)績效管理僅利用財務手段進行考核的弊端，不失為縣級供電公司構建績效管理指標體系的首選工具。本文將運用平衡計分卡這一工具，，確保公司戰(zhàn)略目標的有效落實，并構建科學有效的績效管理指標體系，以達到提升企業(yè)競爭力、促進企業(yè)發(fā)展的目的。 本文首先進行了理論方面的研究，介紹了績效管理和平衡計分卡的相關概念、績效管理的流程、平衡計分卡的主要內容以及戰(zhàn)略理論的相關內容。然后從理論層面介紹了縣級供電公司績效管理指標體系構建思路，首先介紹了構建原理、構建方式和構建原則，然后分別介紹了公司級、部門級、員工個人績效管理指標構建的方式。本文以H供電公司為例，介紹了構建縣級供電公司基于平衡計分卡的績效管理指標體系的實際操作過程。首先介紹了H供電公司的基本情況、組織結構、績效管理現(xiàn)狀、當前績效管理工作中存在的問題。在構建H供電公司績效管理指標體系過程中，首先運用了SWOT戰(zhàn)略分析方法確定H供電公司的戰(zhàn)略目標，繪制H供電公司的戰(zhàn)略地圖，構建公司級績效指標。在此基礎之上，將公司級績效指標進行分解，繪制電力調度控制中心的戰(zhàn)略地圖并構建績效指標。最后，將部門級績效指標進行分解，構建調控運行班員工個人績效指標。在績效指標構建完成之后，將基于平衡計分卡的績效管理指標體系在H供電公司進行實施，得到了良好的反饋，并對當前的績效管理進行了改進，為平衡計分卡在縣級供電公司績效管理工作中的推廣提供借鑒作用。
[Abstract]:With the deepening of electric power system reform and the rapid development of market-oriented economy, the monopoly of electric power industry has been confronted with unprecedented challenges. During the 12th Five-Year Plan period, State Grid Company put forward the development strategy of "three sets and five big", and put forward new requirements for the performance management of power supply companies at all levels. Many county-level power supply companies have not constructed a complete performance management system, the current performance management work is mainly based on performance appraisal. The current performance management system of county-level power supply companies has been difficult to meet the requirements of development, performance management system reform is imminent. As an effective performance management tool, balanced Scorecard can combine the performance management of enterprises with the strategic objectives of enterprises, and overcome the drawbacks of traditional performance management only using financial means to evaluate. It is the first choice tool for county-level power supply company to construct performance management index system. This article will use the balanced scorecard to ensure the effective implementation of the company's strategic objectives, and to build a scientific and effective performance management index system, in order to enhance the competitiveness of enterprises and promote the development of enterprises. In this paper, the related concepts of performance management and balanced scorecard, the process of performance management, the main contents of balanced scorecard and the relevant contents of strategic theory are introduced. Then from the theoretical level introduced the county power supply company performance management index system construction idea, first introduced the construction principle, the construction method and the construction principle, then separately introduced the company level, the department level, The way of construction of employee's personal performance management index. Taking H power supply company as an example, this paper introduces the practical operation process of constructing the performance management index system of county power supply company based on balanced scorecard. Firstly, the paper introduces the basic situation, organization structure, current situation of performance management and the problems existing in the current performance management of H power supply company. In the process of constructing H power supply company's performance management index system, firstly, we use SWOT strategy analysis method to determine H power supply company's strategic goal, draw strategic map of H power supply company, and construct company level performance index. On this basis, the company level performance index is decomposed, the strategic map of power dispatching control center is drawn and the performance index is constructed. Finally, the department-level performance indicators are decomposed to construct individual performance indicators. After the construction of the performance indicators is completed, the performance management index system based on the balanced Scorecard is implemented in H Power supply Company, and good feedback is obtained, and the current performance management is improved. It provides a reference for the promotion of balanced scorecard in the performance management of county-level power supply companies.
【學位授予單位】：河北經貿大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F426.61;F272.92

【引證文獻】

相關碩士學位論文 前3條

1 王熹;基于平衡計分卡的烏當供電局績效管理研究[D];貴州大學;2015年

2 羅盛勇;寶蓮華公司基于平衡計分卡的績效管理研究[D];貴州大學;2015年

3 羅露茜;重慶HC公司績效管理體系研究[D];電子科技大學;2014年

本文編號：1867645